Unforeseen downtime on 12 December 2012 from 0:00AM until 1:45AM. After the planned maintenance window (11 Dec 9:00PM - 12 Dec 0:00AM AEST), due to large amount of work and delays caused by shutting down and restoring customer's services we had to work until around 1:45AM to fully restore all services. As of 12 Dec 2012 1:45AM all services were successfully restored.
We apologise for any inconvenience caused.
As usual at the beginning of January we will be reviewing eligibility of our customers for full or partial refund for this unforeseen downtime, when the final SLA data for the month of December is available.
Wednesday, December 12, 2012
« înapoi
