Unexpected downtime of our shared cPanel server my.RedyHost.net.au 5 Feb 2013 11:40AM - 12:20PM. Server hardware failure caused the cPanel to restart on another node (this is typical high availability behaviour).
Scheduled Maintenance Notice: AU Network - Sun 3 Feb 1.00PM - 05:00AM AEST In order to continue providing our same high level of service, we will be completing network maintenance on our AU Network. MAINTENANCE WINDOW Sunday 3 Feb 1.00AM - 05:00AM AEST EXPECTED OUTAGE/DOWNTIME Single period of up to 1 hour of ... Read More »
Massive DDoS attack agains our AU network continues. Today we had another DDoS attack on our AU network, taking down most of our network services for almost 1 hour. While we have protective appliances against most types of DDoS attacks, they do not protect against all possible types of DDoS attacks. The slow DDoS attack we have experienced, ... Read More »
Today on 19 January 2013 we had a massive DDoS attack on our AU network and majority of services were down. At the moment of writing of this announcement the attack has been mitigated, while our support team is still working on it (with no further downtimes expected).The downtime period began at around 6:15PM and has been resolved at around ... Read More »
We had a short (around 8 minutes, starting at 7:16AM until 7:24AM) downtime for our cPanel (shared hosting) customers.
Unforeseen downtime on 12 December 2012 from 0:00AM until 1:45AM. After the planned maintenance window (11 Dec 9:00PM - 12 Dec 0:00AM AEST), due to large amount of work and delays caused by shutting down and restoring customer's services we had to work until around 1:45AM to fully restore all services. As of 12 Dec 2012 1:45AM all services were ... Read More »
An issue with our ticketing support system has caused some old support tickets being recreated. Our support staff have resolved the problem, but a few email ticket notifications may have been emailed to our customers. We advise customers who received such email notifications to ignore them. RedyHost apologises for any inconvenience ... Read More »
Scheduled maintenance Saturday/Sunday - 6 Oct 11.00PM - 7 Oct 06:00AM AEST In order to continue providing our same high level of service, we will be completing network maintenance on our AU Network. MAINTENANCE WINDOW Saturday/Sunday - 6 Oct 11.00PM - 7 Oct 06:00AM AEST EXPECTED OUTAGE/DOWNTIME Multiple periods of up to 10 ... Read More »
100% uptime results in August 2012 for shared hosting and VPS hosting customers
An issue with cPanel module IonCubeLoader has been causing issues to our shared hosting/cPanel clients. Our support staff is working on resolution.
RedyHost apologises for any inconvenience caused.