Our web-server and incoming mail server (POP3) on cPanel server were not available from the internet today 22 June 2012 from 7:05AM due to a sophisticated DDoS attack. Our support engineers were investigation the nature and source of the attack and as of 8:25AM the attack has been mitigated. The attack did not affect email delivery (SMTP) and ... Read More »
 Dear customers! To improve the security level of our client area and eliminate the possibility of the social engineering attack (read our blog to find out more about Social Engineering), RedyHost® will be implementing a number of changes to the way our customers authenticate and login to the RedyHost's client area. As the very ... Read More »
31 May 2012 we had unplanned network outage from around 8:34PM until 8:59 PM. The downtime happened at the upstream network provider side. RedyHost network and the equipment did not go down. Â UPDATED: We get an update from our network supplier - they had issues with routers. The issue has been resolved withing 15 minutes and few more ... Read More »
Unplanned downtime - 12 May 2012 9:19AM-9:23AM Some of the AU RedyHost network was down today for around 4 minutes. We had to perform urgent maintenance that required to reboot our 2 SAN storage servers. As the result, some customers were unable to access their services. From 9:23AM all network issues were resolved and all services have been ... Read More »
Atmail is now available for RedyHost's Webmail Interface! To read more about AtMail follow this link (will open in a new window) or use this URL:Â http://www.redyblog.com/2012/05/04/atmail-is-now-available-for-redyhosts-webmail-interface/
Dear customers. 26 Feb 2012 our web site and support system went offline from around 3PM until 5PM. This was unforeseen downtime of our web site and it was caused by changes to the security model of our billing system. From now on our billing system resides behind application firewall, dramatically increasing security and protection fo your ... Read More »
Dear customers. During the New Year holiday season RedyHost will operate as usual, but our staff will be reduced. This will result in inability to take large amount of incoming telephone calls. For any urgent enquiry we encourage you to submit a support or sales ticket.
We apologise for any inconvenience caused.
RedyHost has implemented a new clientarea. Our goal was to ensure easy and intuitive navigation, products & services review and order. We invite our customers to provide feedback about the look and feel of our new clientarea. Simply email us at info@redyhost.com
Dear customers. After the incident happened on 30 November 2011 with our my.redyhost.com.au server, our support team was working to restore all files missing  after the incident. All files were successfully restored to a safe location and are awailable for merging with your account. Please contact RedyHost via support ticket, advising what ... Read More »
Dear customers. On 30 November 2011, after a successful install and configuration of a new router in our Melbourne datacenter, we had to restart a few servers in order to update new network configuration and reload new kernel settings. One of servers (my.redyhost.com.au) was unable to reboot and was down since 05:20AM until 6:50AM AEST, while our ... Read More »